Privacy Policy

1. Information We Collect

Information you provide directly

Depending on how you use the Website, you may provide information such as your name, email address, username, profile information, telephone number, restaurant information, website and social media information, reviews, and other information included in forms or communications.

Account information

If you create an account, we may process information necessary to create and manage your account, authenticate you, maintain your session, and provide account-related functionality.

Automatically collected information

When you visit the Website, technical and usage information may be collected automatically by us or by services used on the Website. This may include information such as browser type, device type, operating system, IP address, referring pages, pages visited, date and time of visits, approximate geographic information, and interaction information.

2. How We Use Information

We may use information for purposes including:

• Providing and operating the Website.
• Creating and managing user accounts.
• Processing restaurant claims and submissions.
• Reviewing and moderating user contributions.
• Publishing restaurant information.
• Responding to enquiries and support requests.
• Preventing abuse, fraud, spam, or misuse.
• Maintaining Website security.
• Understanding how visitors use the Website.
• Improving website content and functionality.
• Measuring website and advertising performance.
• Complying with applicable legal obligations.

3. Restaurant Information

Indian Restaurants SA is a restaurant directory. Restaurant information may come from restaurant owners or representatives, Website users, publicly available information, and business information sources.

Restaurant information may include names, addresses, telephone numbers, websites, opening hours, menus, services, cuisine information, photographs, ratings, and other information about the business.

Business information is generally different from private personal information, although information relating to individual owners, representatives, or sole traders may constitute personal information under applicable law.

4. Reviews and Public Submissions

Reviews, comments, and other contributions may be displayed publicly on the Website.

Please do not submit passwords, financial information, private personal information, or sensitive information that you do not want displayed publicly.

We may remove, restrict, or moderate submissions where necessary to protect the Website, its users, businesses, or the integrity of the directory.

5. Restaurant Claims and Owner Information

When someone submits a restaurant claim, we may collect information required to review the request. This may include the claimant's name, email address, telephone number, relationship to the restaurant, verification information, and supporting information supplied during the claim process.

Information submitted for restaurant verification may be accessible to authorised personnel who are responsible for reviewing and administering claims.

6. Cookies and Similar Technologies

The Website may use cookies and similar technologies for authentication, security, preferences, Website functionality, analytics, advertising, and performance measurement.

Some cookies may be provided by third-party services used by the Website.

More information is available in our Cookie Policy.

7. Google AdSense and Advertising

The Website may use Google AdSense or other advertising services to display advertisements.

Third-party vendors, including Google, may use cookies or similar technologies to serve advertisements based on a user's prior visits to this Website or other websites.

Google's advertising technologies may allow Google and its partners to display advertising based on a user's visits to this Website and other websites on the Internet.

Users may manage personalised advertising preferences through Google's advertising settings and other controls made available by Google.

Google's current publisher requirements specifically require publishers to disclose the use of advertising cookies and provide information about managing personalised advertising.

8. Google Analytics

The Website may use Google Analytics to understand how visitors use the Website and to measure Website performance.

Analytics information may include pages viewed, interactions, browser and device information, traffic sources, and approximate geographic information.

9. Third-Party Services

The Website may use third-party services for authentication, hosting, database infrastructure, analytics, advertising, security, and other Website functionality.

These service providers may process information in accordance with their own policies and applicable legal requirements.

10. How We Share Information

We may disclose information where reasonably necessary:

• To service providers that help us operate the Website.
• To advertising and analytics providers.
• To provide services requested by you.
• When required by law.
• To protect users, businesses, or the Website.
• For fraud prevention, security, or legal proceedings.

We do not sell personal information as a general business practice.

11. Data Security

We use reasonable technical and organisational measures intended to protect information against unauthorised access, alteration, disclosure, or destruction.

However, no Website, database, or internet transmission can be guaranteed to be completely secure.

12. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this Policy, including account administration, Website operation, security, dispute resolution, and legal obligations.

13. Your Privacy Rights

Depending on applicable law and your circumstances, you may have rights relating to your personal information, including the ability to request access to information we hold about you, correction of inaccurate information, deletion where applicable, or information about how your data is processed.

Privacy requests can be sent to info@indianrestaurantnearme.co.za.

We may need to verify your identity before processing certain requests.

14. South African Privacy Law

Where applicable, we seek to process personal information in accordance with South African privacy requirements, including the Protection of Personal Information Act 4 of 2013 (POPIA).

15. International Visitors

The Website may be accessed by visitors outside South Africa. Depending on your location and applicable law, additional privacy rights or consent requirements may apply.

Users in the European Economic Area, the United Kingdom, and Switzerland may receive additional consent choices relating to advertising and analytics.

Google currently requires publishers using personalised advertising in these regions to use an appropriate consent mechanism meeting its publisher requirements.

16. Children's Privacy

The Website is not intended to knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.

17. External Links

The Website may contain links to restaurant websites, maps, social media platforms, booking services, and other third-party websites.

We are not responsible for the privacy practices, content, security, or policies of third-party websites.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will be changed when material updates are made.

19. Contact

Privacy questions and requests can be sent to:

Indian Restaurants SA
info@indianrestaurantnearme.co.za
South Africa